Trustees should consider the positive benefits of providing financial education to members.

Most members will need help to understand their investment choices and how to make the most of them for their individual circumstances and needs. Pension engagement exercises and wider financial education programmes that support all employees from new hires to those retiring, can empower members to understand the value of their pension, and to make good, informed decisions throughout their pension saving years, as well as at retirement.

This can help trustees fulfill their 'Investment governance' and 'Communicating and reporting' conduct code responsibilities.