The pension reforms introduced in April 2015 are directed at defined contribution pensions and introduce wider choices for individuals accessing those pension benefits. Arguably, therefore, should communications around these reforms only include those approaching and at retirement? Clearly from this research the majority of employers have chosen to include all staff in communications around these changes, seeing this as vital information irrespective of their career/ life stage and as a means to increase engagement with pensions throughout their workforce - the Holy Grail for all Pension/ HR/ Reward professionals. Recent research we have conducted across 900 UK employers in July highlighted that as a result of pension reform communication and financial education programmes, employers have seen an 27% increase in enquiries from younger staff.
This is perhaps an unexpected, but nonetheless much welcomed, outcome of just how far the effect of great communications and a bit of financial education can reach.
A significant number of respondents are communicating the pension flexibilities that came into effect in April 2015 to staff; 52% of respondents with defined contribution provision in place have communicated the reforms to all staff or those approaching retirement, 32% have or plan to communicate the changes to active defined benefit members or those approaching retirement, and 20% have or plan to communicate the reforms to all deferred and active scheme members.